Terms of Service

Welcome to Fuzz Puppy! Fuzz Puppy is a service offering of Square Zero Labs LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, applications, and services (collectively, the “Service”) that enable users to create AI-generated videos. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not access or use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.

2. User Accounts

To use certain features, you must register for an account. You agree to provide accurate and complete information and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. User Inputs and Content

3.1 Your Inputs

While using the service you might upload images or videos or record videos (“Inputs”). You represent and warrant that you have all necessary rights, licenses, consents, and permissions to upload, use, and grant the rights to the Inputs as contemplated under these Terms. This includes, without limitation, any necessary rights to images, likenesses, audio, and other content contained in your Inputs.

By uploading or recording the Inputs, you grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, host, store, reproduce, modify, distribute, and display your Inputs for the purpose of operating, improving, and promoting the Service.

3.2 Generated Content

The AI-generated video content (“Output”) created from your Inputs may be used by you in accordance with these Terms. In all events the Company retains all rights, title, and interest in and to the technology and models used to generate Outputs.

If you create Outputs using a valid subscription or through the purchase of credits, and provided you comply with these Terms, you shall own all rights, title, and interest in and to those Outputs. Notwithstanding the foregoing, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable license to use, host, store, reproduce, modify, distribute, and display your Inputs for the purpose of operating, improving, and promoting the Service.

Use of Outputs for any commercial purpose is strictly prohibited unless you have purchased a valid subscription or credits that expressly authorize such use. Introductory free credits are provided solely for personal, non-commercial use and may not be used for promotional, advertising, or other business purposes.

3.3 Restrictions

You may not upload Inputs or use Outputs that:

• Infringe or violate another's rights, including intellectual property rights;
• Contain explicit, hateful, defamatory, or illegal content;
• Are intended for misinformation, impersonation, or fraud;
• Violate any applicable laws or regulations.

4. License and Acceptable Use

We grant you a limited, non-exclusive, non-transferable license to use the Service for lawful purposes. You agree not to:

• Reverse engineer, decompile, or attempt to discover the source code of the Service;
• Use the Service to develop competing technologies;
• Interfere with or disrupt the Service or servers;
• Circumvent security measures;
• Distribute malware or engage in harmful conduct;
• Harvest or scrape data from the Service;
• Use the Service for any unlawful, fraudulent, or malicious purpose.

5. Subscriptions and Billing

5.1 Subscription Plans

Certain features of the Service may be available only through paid subscription plans. Details of the plans, pricing, and billing cycles are provided at the time of purchase.

5.2 Auto-Renewal

By purchasing a subscription, you agree that your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date. The renewal will be for the same duration and at the then-current subscription rate, unless otherwise notified.

5.3 Payment Method

You authorize us to charge your designated payment method for the applicable subscription fees. If payment is not successfully processed, we may suspend or terminate your access to the subscription features.

5.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of the current billing cycle. No refunds will be provided for partial subscription periods unless required by applicable law.

6. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and without notice or liability. Upon termination, your license to use the Service shall immediately cease.

If we terminate your access without cause during an active subscription period, we will provide a prorated refund of any prepaid subscription fees for the remaining unused portion of that period.

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute resolution.

7. Intellectual Property

All content, software, and materials on the Service (excluding your Inputs and Outputs) are owned or licensed by the Company and protected by intellectual property laws. You may not use our name, logo, or trademarks without our prior written consent.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Some jurisdictions, including California, may not allow the exclusion of certain warranties. In such cases, the foregoing exclusions will apply to the fullest extent permitted by law, and your statutory rights will remain unaffected.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA OR GOODWILL.

OUR TOTAL LIABILITY FOR ANY CLAIM UNDER THESE TERMS SHALL NOT EXCEED THE LESSER OF $100 OR THE AMOUNT YOU PAID US, IF ANY, FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

Nothing in this section shall limit or exclude liability for gross negligence, fraud, or willful misconduct to the extent such liability cannot be excluded under applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to:

• Your use or misuse of the Service;
• Your violation of these Terms;
• Your Inputs or any violation of third-party rights.

11. Export Control Compliance

You may not use, export, or re-export the Service except as authorized by United States law and the laws of the jurisdiction in which the Service was obtained. In particular, but without limitation, the Service may not be exported or re-exported into any U.S.-embargoed countries or to anyone on the U.S. Treasury Department's list of Specially Designated Nationals.

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or the Service shall be resolved in San Francisco County, California.

YOU AND THE COMPANY WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT ANY CLAIMS WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you via the Service or email. Your continued use of the Service after changes become effective constitutes your acceptance.

14. Third-Party Services

The Company may use third-party service providers, such as Stripe for payment processing, to facilitate the operation of the Service. By using the Service, you authorize the Company to share your information as necessary with these third parties to provide the Service.

The Company is not responsible for the acts or omissions of any third-party service providers, and your use of such services may be subject to additional terms and conditions imposed by those third parties.

15. Service Features and Limitations

15.1 Evolving Technology

You acknowledge and agree that the Service is based on evolving and developing technology. As a result, the features, functionality, and performance of the Service—including the quality, consistency, and accuracy of the Outputs—may change over time.

The Company does not guarantee specific outcomes from the Service, and the Outputs may be unpredictable or vary significantly depending on the Inputs and system conditions.

15.2 Service Availability

YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE MAY BE SUBJECT TO LIMITATIONS, DELAYS, OUTAGES, OR OTHER DISRUPTIONS. WE DO NOT GUARANTEE THE AVAILABILITY OR UPTIME OF THE SERVICE, AND YOU AGREE THAT THE COMPANY SHALL NOT BE LIABLE FOR ANY SUCH INTERRUPTIONS. YOU FURTHER AGREE THAT YOU ARE NOT ENTITLED TO ANY REMEDIES, REFUNDS, OR COMPENSATION DUE TO DOWNTIME OR INTERRUPTIONS IN ACCESS TO THE SERVICE.

16. General Provisions

16.1 Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the use of the Service and supersede any prior agreements, communications, or understandings between you and the Company.

16.2 Waiver and Severability

No waiver or failure to enforce any part of these Terms shall be deemed a further or continuing waiver of such term or any other term. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.3 Construction

These Terms shall not be construed against the drafter. The headings used in these Terms are for convenience only and shall not affect the interpretation of any provision.

16.4 Audit Rights

We reserve the right to audit your use of the Service to ensure compliance with these Terms. Any attempt to interfere with such auditing procedures may result in immediate suspension or termination of your account.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor strikes, or internet service interruptions.

16.6 California Consumer Rights Notice

Under California Civil Code §1789.3, users who are California residents are entitled to the following consumer rights notice: If you have a question or complaint regarding the Service, please contact us at help[at]fuzzpuppy.com. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

16.7 Assignment

You may not assign the Agreement, or your rights and obligations hereunder without Company's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.

17. Contact and Communications

If you have any questions about these Terms, please contact us at help[at]fuzzpuppy.com.

By using the Service, you consent to receive communications from the Company electronically, including through email, notices posted on the Service, and messages delivered via your account. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.